Terms and Conditions fun36 – A Complete Guide for Malaysia Users

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and fun36 ("Platform", "us"). These Terms govern your access to and use of the fun36 website, mobile app, and all services provided through our platform.

By performing any of the following actions, you are deemed to have read, understood and agreed to be bound by these Terms:

• Registering a new account at fun36
• Log in to your existing account
• Making a deposit or using any fun36 services
• Clicking the "Agree" or "Register" button on any part of the platform
• Using the platform after any amendment to the Terms takes effect

If you are registering on behalf of a company or organisation, you acknowledge that you have the authority to bind that entity to these Terms.

To use the fun36 platform, you must meet the following eligibility requirements at all times:

• Be at least 18 years of age or the higher minimum age required under your local laws
• Have the legal capacity to enter into a valid contract in your country or jurisdiction
• Not a resident or citizen of any jurisdiction that prohibits online gaming activities
• Not currently under an active self-exclusion period from any gambling platform
• Not using the platform on behalf of any third party without the written authorisation of fun36

Fun36 reserves the right to decline registration or suspend the account of any user suspected of not meeting the above eligibility requirements, without being obligated to provide detailed reasons.

Each user is only permitted to hold one (1) active account at fun36. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or payment methods — are strictly prohibited.

Registration Information

You are required to provide accurate, current and complete information during registration. Required information includes your full name, active email address, valid Malaysian phone number and actual date of birth. fun36 reserves the right to request additional verification documents at any time.

Account Security

You are fully responsible for:

• Keeping your password and login credentials confidential
• Not sharing your account with anyone, including family members
• Notify fun36 immediately if you suspect unauthorized access to your account
• Ensure your password is sufficiently strong and updated regularly
• Using the two-factor authentication (2FA) feature provided by the platform

Fun36 supports a wide range of payment methods popular in Malaysia, including FPX bank transfer, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, and selected cryptocurrencies. All transactions are conducted in Malaysian Ringgit (MYR) unless otherwise stated.

Deposit Policy

• The minimum deposit limit is as specified for each payment method
• Deposits must be made from an account or payment instrument registered in the user's own name
• Fun36 does not accept payments from third parties on behalf of users
• All deposits are subject to security checks before being credited to the gaming account

Withdrawal Policy

• Withdrawals can only be processed to a verified bank account or digital wallet registered under the name of the account holder
• Full identity verification (KYC) is required before your first withdrawal is processed
• Withdrawal requests submitted before the daily cut-off time will be processed on the same day
• Fun36 reserves the right to request additional supporting documents for withdrawals exceeding certain limits
• All bonus-related wagering requirements must be fully met before any funds can be withdrawn

Fun36 offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, reload bonuses, and festive promotions. Each promotion has specific terms that should be read carefully.

General Bonus Terms

• Every bonus has a wagering requirement that must be fulfilled within the specified time period
• Bonuses cannot be withdrawn as cash until wagering requirements are fully met
• Using multiple accounts to repeatedly claim bonuses is strictly prohibited
• Fun36 reserves the right to void any bonus obtained through unauthorised means
• Unused bonus value within the validity period may expire without further notice
• Only one active bonus at a time unless otherwise stated in the relevant promotion

All games on fun36 — including slots, Live Casino, Fish Shooting Games, Sports Betting, and table games — are operated using a Certified Random Number Generator (Certified RNG) that is independently audited. The outcome of every game is final and cannot be disputed except in cases of clear technical error.

Technical Error

In the event of a technical disruption, software failure, or connection error during an active game round, fun36 reserves the right to void the round in question and refund the wagered amount to the user. Winnings obtained during a significant technical error will not be credited.

Sports Betting

For the Sports Betting category, all confirmed bets are final. The odds displayed at the time a bet is placed are the odds that apply. fun36 reserves the right to void or adjust bets in the event of a significant pricing error (palpable error).

Fun36 users are prohibited from engaging in the following activities, which are considered violations of platform integrity:

• Registering more than one account or using a false identity
• Using automated software, bots or third-party tools to play or place bets
• Exploiting software bugs or system vulnerabilities for unauthorized gain
• Threatening, harassing or causing harm to staff or other users
• Spreading false information about fun36 on social media or other platforms
• Conducting money laundering through the platform
• Using a credit card or bank account that does not belong to you for transactions
• Sharing login credentials with other parties

Violation of any of the above prohibitions may result in immediate account suspension, forfeiture of fund balance, and reporting to the relevant authorities if illegal activity is suspected.

Fun36 values your privacy. All personal information you provide during registration and use of the platform is collected, processed, and stored in accordance with our separate Privacy Policy. By using this platform, you agree to the data collection and processing practices described in that Privacy Policy.

In brief, fun36 uses your information for the following purposes:

• Identity verification and compliance with KYC/AML requirements
• Secure processing of financial transactions
• Delivery of important service communications
• Improving user experience and platform performance
• Detection and prevention of fraud and unlawful activity

For full details on how we handle your data, please refer to fun36 Privacy Policy.

Fun36 provides the platform on an "as-is" and "as-available" basis. While we make every effort to ensure uninterrupted operation, we cannot guarantee that the service will always be available, error-free, or suited to every user's specific needs.

To the extent permitted by applicable law, fun36 shall not be liable for:

• Indirect, consequential or punitive losses suffered by the user
• Service disruptions due to factors beyond our control (force majeure)
• Losses arising from unauthorized use of a user's account due to the user's own negligence
• Loss of opportunities or anticipated profits due to technical disruptions

Fun36 is committed to responsible gaming practices. We believe entertainment should remain enjoyable and in control. To that end, we provide a range of tools to help users maintain control over their gaming habits.

Responsible gaming tools available at fun36 include:

• Daily, weekly and monthly deposit limits that can be self-set by the user
• Customizable loss limits and wagering limits
• Cool-off period options ranging from 24 hours up to 6 months
• Self-exclusion option available if needed
• Activatable play-time reminders
• Access to personal gaming activity reports

If you feel that gaming is starting to have a negative impact on your life, we encourage you to contact our support team or visit the Responsible Gaming for assistance and support resources.

Either you or fun36 may terminate the account by following the established procedure.

Termination by User

You may request account closure at any time by contacting our customer support team. Before the account is closed, all active wagering requirements must be settled and any eligible fund balance will be processed for withdrawal in accordance with standard withdrawal policy.

Termination by fun36

Fun36 reserves the right to suspend or terminate a user's account with or without prior notice if:

• The user violates any part of these Terms and Conditions
• Suspected or confirmed fraud, use of a false identity, or illegal activity
• Account inactive for more than 12 consecutive months
• There is a legal compliance requirement or instruction from a regulatory authority

Fun36 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Users will be notified of significant changes through:

• Notice on the platform's home page or login page
• In-app notifications on the fun36 mobile app
• Email to the user's registered address (for material amendments)

Continued use of the fun36 platform after any amendments take effect constitutes acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account in accordance with the procedure outlined in Section 11.

The effective date of each version of the Terms will be displayed at the top of this document. We encourage you to review this page periodically to ensure you are always aware of the latest applicable terms.